Emergency water extraction
Standing water pulled out of carpet, pad and subfloor, day or night.
- Standing water on any floor
- Soaked carpet and pad
- Water under cabinets
Answering now. Real people, 24 hours a day
Water Damage Restoration in Atlanta, GA
A real person answers day or night, a crew heads out right away, and every room is dried to a measured standard with the paperwork your insurer expects.
- Free on-site assessment
- Dried to a measured standard
- Direct billing with your insurance
"Mitigate first answered the phone at 2 in the morning when a pipe burst."
Water damage services
Wherever the water came from, we take it from here
Pipes, appliances, basements and floods all behave differently. Start with the one that looks like your morning.
Burst pipes
Water from a failed line stopped, mapped and dried before it spreads.
- Water through a ceiling
- Wet walls near plumbing
- Bursts found after a trip
Flooded basements
Lower levels pumped, cleaned and dried, including the walls you can't see into.
- Seepage after heavy rain
- Sump pump failures
- Finished basements
Sewage backups
Contaminated water removed, the area cleaned and treated, and the structure dried.
- Toilets or drains backing up
- Water coming up from floor drains
- Contaminated carpet and pad
Why it matters
Dry to the touch and dry to the meter are two different things
Water keeps moving after the floor looks fine. It's what you can't see that turns into mold and warped floors weeks later.
Fans and a shop vac
- Pulls up what's on the surface
- Leaves water in the walls and subfloor
- Stops when the room feels dry
- Gives your insurance nothing to review
Mitigate First
- Maps the water with meters and thermal imaging
- Removes only what can't be dried
- Takes readings every day until materials hit dry standard
- Hands your carrier photos, moisture logs and an itemized estimate
Crews on call now
Free on-site assessment
You get a clear scope before work goes further.
(678) 640-3089Our process
How we handle water damage
- 01
Call and triage
You talk to a real person, day or night. We ask what happened, help you stop the water, and get a crew heading out right away.
- 02
Map the moisture
Meters and thermal imaging show where water traveled behind walls, under floors, and into ceilings, so the plan matches the real damage.
- 03
Extract and remove
Commercial extractors pull water out of carpet, pad, and subfloor. We cut out only what cannot be dried, like soaked pad or wicked drywall.
- 04
Dry to standard
Air movers and LGR dehumidifiers run around the clock. We take readings every day and adjust until each material reaches its dry standard.
- 05
Document and hand off
You get photos, moisture logs, and an itemized estimate for your carrier. Once it is dry, we coordinate repairs with trusted trades.
Call us if you notice
- Standing water on floors, in a basement, or under cabinets
- Ceiling stains, sagging drywall, or water dripping from a light
- Hardwood that is cupping, buckling, or lifting at the seams
- Baseboards swelling or paint bubbling low on the wall
- A musty smell that gets stronger when the AC is off
- A leak that is fixed, but the area still feels damp
Right now, if it's safe
- Shut off the main water valve if the source is a pipe, fixture, or appliance you cannot stop.
- Turn off power to wet rooms at the breaker, but only if you can reach the panel without standing in water.
- Move rugs, electronics, papers, and furniture off wet floors. Put foil or blocks under legs that must stay.
- Take photos and video of the water and the damage before anything is moved or thrown away.
- Do not run a household vacuum on wet carpet or switch on a ceiling fan under a wet ceiling.
5.0 on Google
Real reviews from people who called us after a water loss
JT
Jonathan ThomasFeb 2026
Mitigate first answered the phone at 2 in the morning when a pipe burst. They were out first thing in the morning. They helped me get in touch with other people needed to help with the repairs I needed and were very informative and fourth coming every step of the way. They make a frustrating situation a lot better by taking care of the situation quickly and efficiently.
SK
Steven KevorkianFeb 2026
We had a backed up drain cause flooding in our home on a Sunday, and Mitigate First was at our house within a few hours of calling. They were fast, professional, and did a great job of explaining to us what needed to be done and executing the work quickly.
MY
Marlessia YanceyJan 2026
I recently returned from a nice and relaxing vacation to find that a pipe had burst; flooding a part of my home that will forever be sentimental to me. It was a place that I built for my parents who are no longer present. They absolutely loved the area and wanted to keep it intact as an additional space to hold special memories.
After speaking with the insurance company I was advised to hire a mitigation company. Overwhelmed I had no idea who to call. I said a quick prayer and asked God to guide to the right company, a company that would have kind leadership and compassionate.
I called MITIGATE FIRST…
I had an amazing experience working with Mitigate First. From the moment I made the first phone call and spoke with Myosh (one of the owners) I was impressed. He made the whole process smooth, ensuring I felt comfortable throughout. The customer service was top-notch.
Additionally, the team ( including Levi, the other owner) was responsive, professional, and went above and beyond to assess and address my issue quickly. I couldn't be happier with my experience.
They made what could have been a chore a fun experience. I would give them my highest recommendation!
Insurance
We deal with the insurance side, so you don't have to
Many policies cover sudden, accidental water, like a burst supply line or a failed water heater. Your policy and adjuster decide what's covered. We document the loss from the first hour and write the estimate in the format carriers use, and we can bill your insurance company directly.
How we work with insuranceWe work with every major insurance carrier, including
In detail
Water damage restoration in Atlanta, start to finish
Water does not sit still. Within minutes it runs under baseboards and starts wicking up the drywall. Within hours the pad under your carpet is a sponge and hardwood begins to cup. Mold can start on damp materials in as little as 24 to 48 hours, and an Atlanta summer works against you, because humid air has nowhere to put more moisture. Fast water damage restoration in Atlanta is what keeps a few days of drying from turning into a gut and rebuild.
Mitigate First is owner-led. When you call, you often reach one of the owners, Levi or Moshe, and they come out in person to walk the job. As an IICRC Certified Firm, we follow the industry standard for water damage. We map the moisture with meters and thermal imaging before tearing anything out, so we remove only what cannot be saved. Then air movers and LGR dehumidifiers go in, and we take daily drying readings until every material hits its dry standard. You hear what you need, not what sells.
It starts with a free on-site assessment. We show you what the moisture map found, explain the plan in plain words, and get equipment running as soon as you give the go-ahead. We photograph everything, log readings, and write an itemized estimate in the same format carriers use, and we can bill your insurance company directly. Coverage depends on your policy and the cause of the loss, so we never promise it, but your documentation will be solid. See how we work with insurance.
Questions
Water Damage Restoration FAQ
How much does water damage restoration cost in Atlanta?
It depends on how much material got wet, the category of water, and how many days of drying it takes, so we do not quote blind over the phone. The on-site assessment is free, and we explain the scope and pricing up front. When the loss is covered, we can bill your insurance company directly.
Does homeowners insurance cover water damage?
Many policies cover sudden, accidental water, like a burst supply line or a failed water heater, and exclude slow leaks that ran for months or flooding from outside. Only your policy and adjuster decide. We document the loss thoroughly and write the estimate in carrier format, and our owners can walk you through what the adjuster will ask for.
How long does it take to dry out a house after water damage?
Most residential water losses reach dry standard in about three to five days once equipment is set. Hardwood, plaster, and concrete can take longer. We do not guess. We take readings every day and remove equipment only when the materials read dry.
Can I stay in my home during the work?
Usually, yes. The equipment runs day and night and it is loud and warm, so most people close the door to the affected rooms and live in the rest of the house. If the water was contaminated or your only kitchen or bathroom is out of service, we will tell you honestly whether staying makes sense.
What happens if I wait a few days to call?
Drywall keeps wicking, subfloors swell, and the 24 to 48 hour window before mold can start closes. A job that only needed drying turns into a tear-out. Most policies also expect you to act promptly to prevent further damage, so a delay can complicate the claim as well as the repair.
Do you offer 24/7 water damage restoration in Atlanta?
Yes. We answer the phone 24 hours a day, 7 days a week, and send a crew out right away, often the same day. Our office is on Roswell Road where Buckhead meets Sandy Springs, and we cover all of metro Atlanta, from Decatur to Marietta to Alpharetta.
Where we work
Water Damage Restoration across Georgia
Our office is on Roswell Road in Atlanta, and our crews work across the metro and travel anywhere in the state.
Answering now, 24/7
Water still moving? Call now.
Talk to a real person right now, anywhere in Georgia. Free on-site assessment, and we work directly with your insurance company.