Storm Damage Cleanup in Atlanta, GA

We had a backed up drain cause flooding in our home on a Sunday, and Mitigate First was at our house within a few hours of calling. They were fast, professional, and did a great job of explaining to us what needed to be done and executing the work quickly.

Thanks again team ! Very professional helped us tremendously and billed insurance directly so was a pleasure , the team is officiant orrgnized and on time highly recommended!

Mitigate First was hands down the smoothest, fastest, and most professional company I’ve ever worked with.

From the moment I reached out, Moshe was quick to act. He came out promptly, did a thorough inspection, took all the right photos, and documented everything exactly the way the insurance company required — no guesswork, no missing pieces. His itemized estimate was prepared in the same estimating system the insurance carrier uses, which made the review process seamless and kept everything aligned from the start.

What really stood out was his knowledge of how insurance claims actually work. He reviewed the policy, understood the coverage language, and knew precisely how to document the loss so it matched what the carrier looks for. Nothing was exaggerated, nothing was omitted — it was accurate, professional, and done at a very high level.

Communication was excellent throughout. I was kept informed every step of the way, often multiple times a day, and he genuinely listened to my concerns. I never felt rushed or talked over, and every question was answered clearly and patiently.

Before finding Mitigate First, we worked with another contractor and quickly realized we were being forced to guide them through what the insurance company needed — which should never be the homeowner’s job. The difference with Mitigate First was night and day. Moshe knew exactly what to do, handled it confidently, and didn’t leave anything undone.

Update to the work done today: Today’s mitigation work with Mitigate First went extremely smoothly, and I want to specifically recognize the crew and Levi’s leadership on site.

Levi took the time to walk my husband through exactly what was going to be done before work began, which immediately set the tone and built confidence. The team was efficient, well-coordinated, and clearly experienced — there were enough people working together to keep things moving without chaos or confusion.

The work itself was fast but careful. Everything was neat, organized, and well protected. They were respectful of our home, mindful of chemical sensitivities and fragrances, and very intentional about how materials were handled and removed. Nothing felt rushed or careless.

It was obvious the crew knew what they were doing and worked well together. Levi was hands-on, communicative, and very contractor-oriented, with strong technical knowledge and a calm, professional approach throughout the process.

This was a stressful situation going in, but today’s work was handled with professionalism and care from start to finish. We felt informed, respected, and confident the job was being done correctly. Highly recommend Mitigate First based on both their management and their on-site execution.